Privacy Policy

By visiting and using our website you agree to the collection and use of information as specified in this privacy policy. Any personal information about you that we collect or ask for is only used to provide and improve our services and to provide our services, respond to inquiries, process orders, and communicate with customers. We will not use or share your information with anyone except as described in this Privacy Policy.

Royal Crowne is a DBA (Doing Business As) of Ridge Craft LLC.

Information Collection and Use

In order for you to access certain services or documents or to request specific information from us, we may ask for personal information that will enable us to identify you. This information may include, but is not limited to, your name, phone number, email address, and postal address and details about the service or product you’re requesting. The information that we collect may be used to respond to inquiries, provide customer support, process requests, coordinate orders and services, and identify your activity on our website. We may also send marketing communications by email to individuals who have requested information from us or otherwise consented to receive such communications. SMS communications are used only for customer service, quote follow-up, order-related, and other transactional communications and are not used for promotional or marketing purposes.

Website Usage Data

We use Google Analytics Services on this website. Google Analytics gathers data about your activity on this website, including the source you came from to access our website, how long you stay on the site, what pages your visit, what browser you use, and more technical data. This data helps us to better understand the needs and desires of our website visitors and to provide better content for our website.

On occasion we will aggregate statistics about the visitors to this site. No personal information or personally identifying data is included in this reporting.

We accept the guidelines of the Google Analytics Terms of Service> . If you prefer to avoid this tracking, you can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software .

Whenever you visit our website, we may collect anonymous data about your usage of our site. If, and only if, you submit personal information through a webform on our site, your usage data may be linked to your personal information to help us better understand customer needs, improve our services, and provide a better customer experience. We will not sell or give this information to any services, companies, or individuals that are not directly involved in providing our business services.

Cookies

Cookies are data files with small amounts of data that contain an anonymous, unique identifier code. These are sent to your browser from the website that you visit and are stored in your browser cache on your computer’s hard drive.

Our website and marketing services use these cookies to collect usage information and to improve our service. You have the option to either accept or refuse these cookies, and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.

Service Providers

We may employ third-party services for the following reasons:

• To facilitate our services
• To provide the service on our behalf
• To assist us in our marketing
• To assist us in analyzing our product usage and services

We reserve the right to share your personal information and usage data to these third-party providers for any of the purposes detailed above. These third-party services are required to not disclose or use your personal information for any purposes that are not related to our company and services.

Security

We value your trust in providing us your personal information, and we are committed to using industry standards in protecting this information. However, no method of data transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. If our website gives a security warning or is not SSL secure, notify us immediately.

Links to Other Sites

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services that we link to.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

SMS Communications and Mobile Information

If you provide your phone number and opt in to receive SMS communications from Royal Crowne, we may send you customer service and transactional text messages related to customer inquiries, quote requests, order updates, appointment coordination, and customer support. SMS communications are not used for promotional or marketing purposes.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Mobile/SMS information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties except for service providers required to facilitate and deliver SMS communications.

Your consent to receive SMS messages is not a condition of purchase.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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